BROWNSBURG — Submitting a building permit? See a street sign knocked over as you drive by? Residents here may soon find that contacting town hall is as easy as pulling over into a parking lot and using their smart phone.
Town officials are exploring the idea of creating a smart phone application that would allow residents to be more informed on town matters, a constant goal of Town Manager Grant Kleinhenz, who gleaned the idea from a conference he attended in Phoenix, Ariz.
“It’s a way I can get information and get our story and message out there,” he said, acknowledging that technology changes prompt different ways of thinking. “I feel like an application would be another means to communicate.”
What it might do ranges from printing off meeting agendas, bill paying, checking out town events, to direct interaction on problems that are noticed by residents to elicit a more immediate response.
“We’re open to whatever potential there is,” Kleinhenz said. “I’d love to see one where people can get info, download press releases, agendas, and also possibly an app that allows them to pay their water and sewer bill, even might allow them to apply for a building permit online and be able to pay for those over their iPhone or Android.”
Kleinhenz said interaction with residents is crucial to making the town better, and this can be a step forward.
“A lot of times people see stuff — a pot hole, a dented curb, a sign run over — and by the time they see it and get home, they’ve forgotten. So if they have their iPhone, it might be a better means for them to go ahead and communicate with the town immediately. We’re looking for an immediate vehicle to communicate with the town.”
Kleinhenz said he will discuss the particulars with a group called My City Mobile that he met during the conference to go over the basics of what types of functions could be had, costs associated, and how it could get done.